Privacy Policy

Last updated: 30 June 2026

1. Data Controller

The controller of your personal data is:

2. What data do we collect?

We collect personal data only when you voluntarily provide it to us:

• First name and surname – when contacting us by email or phone
• Email address – to respond to inquiries and send offers
• Phone number – for business contact
• Company data – NIP, company name (for B2B customers)
• Delivery address – for order fulfilment
• Technical data – IP address, browser type (collected automatically)

3. Legal basis for data processing

• Your consent (e.g. for marketing contact)
• Contract (fulfilment of an order for metallurgical products)
• Legal obligation (tax regulations, GDPR)
• Legitimate interest of the controller (security, communication, analytics)

4. Purpose of data processing

• Responding to inquiries about strips, sheets, wires
• Fulfilling orders and deliveries of metallurgical products
• Sending commercial information and offers (only with consent)
• Accounting and tax obligations
• Conducting website statistics and analytics
• Ensuring IT security
• Improving service quality and customer support

5. Data sharing

We do not sell your personal data. We share it only with:

• Courier and transport companies – to deliver ordered metallurgical products
• Banks and payment operators – for payment processing
• Accounting office – to fulfil tax obligations
• Public authorities – when required by law
• IT providers – hosting, email services

All our partners are obliged to comply with the GDPR.

6. Data retention period

• Business contact data: 3 years from the last contact
• Order data: 5 years (tax requirements)
• Email correspondence: 2 years
• Cookies: up to 12 months
• Data based on consent: until consent is withdrawn

7. Data security

We apply the following security measures:

• Encryption of data transmission (HTTPS / SSL protocol)
• Restricted access to data – only for authorised employees
• Regular backups
• Data processing agreements with all IT providers
• Up-to-date antivirus software and firewall
• Procedures for responding to security incidents

8. Your rights (GDPR)

Under the GDPR, you have the following rights:

• Right of access to data – you can check what data we store
• Right to rectification – you can correct incorrect data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability – you will receive a copy of your data
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with the President of the Personal Data Protection Office

9. Cookies

Our website uses cookies:

• Essential cookies – for the proper functioning of the website (always active)
• Analytical cookies (Google Analytics) – anonymous visit statistics
• Functional cookies – remember your preferences

You can disable cookies at any time in your browser settings. Please note that this may affect the functioning of the website.

10. Google Analytics

We use Google Analytics to analyse website traffic. Data is collected anonymously. IP addresses are anonymised. You can block Google Analytics by installing the browser add-on.

11. Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. We will inform you of significant changes by email or through a clear notice on the website.

12. Contact

Summary: We do not sell your personal data. We use it solely for business service and fulfilment of orders for metallurgical products. You have full control over your information and can exercise your rights at any time.

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